Cookie Policy

Understanding Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences, analyzing site performance, and enabling essential features. This policy explains what cookies we use, why we use them, and how you can control them.

Cookies contain information transferred to your device's hard drive and can only be read by the website that placed them. They cannot access other information on your device or execute programs. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Types of Cookies We Use

We use several categories of cookies on HarborTalk English. Essential cookies are necessary for core functionality and cannot be disabled without severely affecting your experience. These include session cookies for authentication, security cookies for protecting user data, and load balancing cookies for distributing server traffic.

Functional cookies remember your preferences such as language settings, display preferences, and previously entered information. Performance cookies help us understand how visitors interact with our site by collecting anonymous usage statistics. Marketing cookies, used only with your consent, track your browsing to deliver relevant content and measure campaign effectiveness.

Essential Cookies

Essential cookies are critical for basic website operations. Authentication cookies verify your identity when you log in and maintain your session throughout your visit. Without these, you would need to log in repeatedly on every page. Security cookies detect suspicious activity and protect against fraudulent access attempts.

Technical cookies ensure proper functionality of interactive features such as session booking, payment processing, and progress tracking. These cookies typically expire when you close your browser or after a predetermined period of inactivity for security purposes.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors use our platform, which pages are most popular, how long users stay on specific pages, and where visitors come from. This information is aggregated and anonymized, meaning individual users cannot be identified from this data.

Performance data helps us identify technical issues, optimize page loading times, improve navigation structure, and enhance overall user experience. Analytics cookies collect information such as browser type, device type, screen resolution, and general location data based on IP address.

Functional Cookies

Functional cookies enhance your experience by remembering your choices. Language preference cookies ensure our site displays in your selected language on return visits. Display preference cookies remember settings like font size, color scheme, and layout options you've customized.

Form input cookies temporarily store information you've entered in forms to prevent data loss if you navigate away before completing submission. Video player cookies remember your playback preferences and position in educational content. These cookies improve convenience but are not strictly necessary for basic site access.

Marketing and Advertising Cookies

With your explicit consent, we use marketing cookies to deliver personalized content and advertisements. These cookies track your browsing patterns across our site to understand your interests and show relevant information about our services. They also help us measure the effectiveness of our marketing campaigns.

Third-party advertising partners may place cookies to show you relevant ads on other websites you visit. You can opt out of these cookies without affecting your access to our core services. We do not sell personally identifiable information collected through cookies to third parties.

Session vs. Persistent Cookies

Session cookies are temporary and deleted when you close your browser. They enable you to navigate between pages efficiently without re-entering information repeatedly. Most authentication and security functions rely on session cookies.

Persistent cookies remain on your device for a specified period or until manually deleted. They remember your login preferences, language settings, and other customizations across multiple visits. Persistent cookies improve convenience by eliminating the need to reconfigure settings each time you visit our site.

Third-Party Cookies

Some cookies are placed by third-party services we use to enhance functionality. Payment processors use cookies to securely process transactions. Video hosting services use cookies for streaming educational content. Analytics providers use cookies to generate usage reports.

These third parties have their own privacy policies governing cookie usage. We carefully select partners who meet our privacy and security standards. However, we do not control third-party cookies and recommend reviewing their respective policies for detailed information.

Managing Your Cookie Preferences

You control cookie usage through multiple methods. Our cookie banner appears on your first visit, allowing you to accept or decline optional cookies. You can change your preferences at any time through the cookie settings link in our website footer.

Browser settings provide additional control over cookies. Most browsers allow you to view, delete, and block cookies. However, blocking essential cookies may prevent access to key features. Instructions for managing cookies in popular browsers are available through their help documentation.

Browser Cookie Controls

Modern browsers offer built-in cookie management tools. You can configure your browser to notify you when cookies are set, automatically block certain types of cookies, or delete cookies upon closing the browser. Private or incognito browsing modes prevent most cookies from being stored.

Completely blocking all cookies may affect website functionality across the internet. We recommend allowing essential cookies while managing optional cookies based on your privacy preferences. Browser-specific instructions are available in your browser's settings or help menu.

Mobile Device Cookie Settings

Mobile devices offer cookie controls through browser apps and operating system settings. iOS users can manage cookie settings through Safari preferences. Android users can configure cookie preferences in Chrome or their default browser settings.

Mobile app versions of our service may use similar technologies such as device identifiers and local storage. These serve similar purposes to cookies and can be managed through your device's app settings and privacy controls.

Cookie Lifespan and Expiration

Different cookies have different lifespans based on their purpose. Session cookies expire immediately when you close your browser. Authentication cookies typically last for the duration of your session or up to 30 days if you select "remember me." Preference cookies may persist for up to 12 months.

Analytics cookies generally expire after 2 years of inactivity. Marketing cookies typically expire after 90 days but may be refreshed during active browsing. You can manually delete all cookies at any time through your browser settings.

Do Not Track Signals

Some browsers offer "Do Not Track" features that send signals to websites requesting not to track browsing activity. Currently, there is no industry standard for responding to these signals. Our site does not alter its behavior based on Do Not Track signals but respects cookie preferences set through our cookie management tools.

We are committed to respecting your privacy choices and continue monitoring developments in browser privacy standards. As industry practices evolve, we will update our approach to honor user privacy preferences.

Cookie Policy Updates

We may update this Cookie Policy to reflect changes in our practices, new technologies, or legal requirements. Material changes will be announced through our website banner and email notifications to registered users. The "Last Updated" date at the top indicates when this policy was most recently modified.

Continued use of our website after policy updates constitutes acceptance of the revised terms. We encourage periodic review of this policy to stay informed about how we use cookies to enhance your experience.

Contact Information

For questions about our cookie practices or to exercise your rights regarding cookies, please contact us at:

Email: privacy@nylvenfield.com
Phone: +81 45-834-8114
Address: Japan, 〒222-0037 Kanagawa, 横浜市港北区Kohoku Ward, Okurayama, 3 Chome−42−13 エスポワール 大倉山 1 階

We respond to all cookie-related inquiries within 30 days.